ERIC Number: ED235070
Record Type: Non-Journal
Publication Date: 1981-Jul
Reference Count: N/A
How to File a Consumer Credit Complaint.
Board of Governors of the Federal Reserve System, Washington, DC.
Designed for the general public and possibly suitable also for high school economics students, this pamphlet explains how a complaint against a Federal Reserve bank concerning a possible violation of any of the federal consumer credit laws can be filed. Seven consumer credit laws are listed with a brief statement about the major protections of each: (1) The Truth in Lending Act, requiring the disclosure of finance charges and annual percentage rates for consumer comparison purposes; (2) The Equal Credit Opportunity Act, prohibiting against discrimination because of age, sex, marital status, or ethnic background; (3) The Fair Credit Billing Act, ensuring prompt correction of billing errors; (4) The Fair Credit Reporting Act, providing procedures for correcting credit record mistakes; (5) The Consumer Leasing Act, requiring disclosure of information for consumer comparison purposes; (6) The Real Estate Settlement Procedures Act, requiring the disclosure of information about the costs and services involved in property transfers; and (7) The Mortgage Disclosures Act, requiring lending institutions in metropolitan areas to inform the public of mortgage and home improvement loans. The Division of Consumer and Community Affairs is noted as the office responsible for handling consumer complaints. The final section provides a complaint form and a list of names and locations of federal enforcement agencies. (LH)
Publication Type: Guides - General; Legal/Legislative/Regulatory Materials
Education Level: N/A
Authoring Institution: Board of Governors of the Federal Reserve System, Washington, DC.