The involvement of a large regional university's institutional support units in a self-study is discussed. The university had initiated its first experience with a comprehensive and systematic approach to planning. Attention is focused on the self-study procedures in the support units and on the resulting reports. Four support units with diverse functions and purposes were analyzed: admissions and records, alumni and development, computer services, and personnel. Three sources of information were used: self-study reports from each of the four support units, interviews with directors of the four support units, and interviews with members of an institutional self-study team who were responsible for reviewing all unit reports and preparing an overall assessment of the university. Content analysis was used in evaluating each unit's responses to six areas of inquiry: unit purpose and goals, major activities of the unit and links to the unit's purpose and goals, interrelationships between the unit and other academic or support units, resources required to support the unit's major activities, a university-wide perspective in the unit's responses, and a future-orientation in the unit's responses. Interviews examined the self-study procedures and benefits of the process. (SW)