ERIC Number: ED231403
Record Type: Non-Journal
Publication Date: 1983-Mar-31
Reference Count: N/A
Online Catalog Use: Results of Surveys and Focus Group Interviews in Several Libraries. Volume II of Three Volumes. Final Report.
As part of a project which evaluated online public access catalogs (OPAC's) through analyses of library patrons' needs and perceptions, self-administered questionnaires were completed by library patrons who were OPAC users and non-users at nine academic and public libraries. Focus group interviews were conducted with OPAC users and non-users, as well as technical and public services library staff at six libraries (academic, public, and the Library of Congress). The survey concerned respondents' most recent OPAC search and included questions addressing their attitudes toward OPAC's and traditional library catalogs, and reasons for OPAC non-use. Comments in focus group interviews aided in the interpretation of survey responses and in reaching smaller groups. Research findings focused on five general areas: (1) demographic background of respondents; (2) OPAC searching; (3) transition from the traditional library catalog to the computer catalog; (4) OPAC features; and (5) user assistance for searching OPAC's. This report includes a 33-item reference list, 25 illustrations, 68 tables, and appendices providing user and non-user questionnaire results. (Author/LMM)
Descriptors: Attitudes, Focus Groups, Information Needs, Information Retrieval, Interviews, Library Automation, Library Catalogs, Library Research, Online Systems, Questionnaires, Use Studies, User Satisfaction (Information)
OCLC, Dept. Box ONB, Columbus, OH 43265 ($12.50 per copy prepaid).
Publication Type: Reports - Research
Education Level: N/A
Sponsor: Council on Library Resources, Inc., Washington, DC.
Authoring Institution: OCLC Online Computer Library Center, Inc., Dublin, OH.