ERIC Number: ED231384
Record Type: Non-Journal
Publication Date: 1982-Oct
Reference Count: N/A
Library of Congress Online Public Catalog Users Survey.
Anderson, Rosemary; And Others
The current attitudes of users and non-users towards public online computer catalogs (OPAC's) were studied at the Library of Congress (LC) and responses were compared with those from an aggregate survey. Attitudes of both users and non-users toward the LC OPAC system were favorable. Problems experienced by patrons related to difficulty in remembering what the catalog includes, infrequent use requiring relearning of the system, and difficulty finding effective subject terms. Study-based recommendations include continued HELP facility development; loading of revised error messages into the system; unifying the command structure of the systems; adaptation of the Congressional Research Service's PLATO-based tutorial system for public use, development of online prompts, incorporation of records for older materials and periodicals into the catalog, and inclusion of location information in the records. To alleviate subject-searching difficulties, recommendations include placing subject authorities online with extensive scope notes; loading Dewey and LC Classification Tables online and connecting the table with the bibliographic records; and enriching the subject record by including the table of contents, index, and abstract. (Author/LMM)
Publication Type: Reports - Research; Tests/Questionnaires
Education Level: N/A
Sponsor: Council on Library Resources, Inc., Washington, DC.
Authoring Institution: Library of Congress, Washington, DC.