The ability to function independently in the later years has been defined as a combination of capability and support. To examine factors affecting older adults' use of services provided in an accommodating environment, 52 physically independent residents of an Arizona apartment complex for the elderly were surveyed. Time spent living in the residence, perception of internal or external locus of control, and self-assessed health were correlated with services available to the residents in order to identify use trends. Special use rooms, a bank, beauty shop, gift shop, and dining room were located in the building. Transportation, meal plans, and cleaning services were available upon request. Results generally were insignificant, with the exception of time spent living in the environment, which appeared to have a negative influence on satisfaction with several services. The lack of significant findings indicates support for the individualized approach to the process of aging. The sporadic service usage by this group may indicate that services are truly being used for the purpose of attaining and maintaining environmental independence. (JAC)