ERIC Number: ED228914
Record Type: RIE
Publication Date: 1983-Feb-15
Reference Count: 0
Helping Admissions and Records Officers Communicate with Computer Centers: What Their Needs Are.
Hall, Charles Worth Leo
Communications between college admissions/records officers and the computer center can be enhanced by examining stereotypic ideas about computer personnel and operations, and increasing computer knowledge and the ability to communicate in this language. Barriers can be overcome either by interfacing with a computer-oriented assistant or through increased awareness of computer science methodology and data processing techniques. By having a common frame of reference and knowledge, a higher level of congruence and empathic understanding is possible between staff of the different departments. Admissions/records officers should complete their own inhouse investigation and communicate the problem requiring resolution to computer personnel through the medium of diagrams rather than narrative requests. Keeping records of requests and the basic data on the request is important, and a policy is needed regarding sufficient documentation for each project. Appended materials include a list of computer center functional concerns and key words, flow chart symbols and explanations, information on decision tables, a sample request form, and program documentation checklist. (SW)
Publication Type: Opinion Papers; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A
Note: Part II of a presentation at the Annual Meeting of the Southern Association of Collegiate Registrars and Admissions Officers (Forth Worth, TX, February 13-17, 1983).