ERIC Number: ED228674
Record Type: RIE
Publication Date: 1983-Mar
Reference Count: 0
Recent Federal Legislation Added Listening as a Determinant of Literacy: Educators Must Provide Listening Instruction.
West, Judy Ferguson
Listening skills are the most used and least taught of the communication skills. However, in 1978 the United States federal government, through the Elementary and Secondary Education Act, added listening and speaking to reading, writing, and arithmetic as determinants of literacy and needed basic competencies. Through the 1978 legislation, funds have been directed to states to develop programs in listening and speech, as well as in more traditional basic skills. Also, the number of universities offering separate listening courses has increased in response to demands from the business and professional community. Within recent years, several corporations, realizing the importance of effective listening, have provided formal training programs in listening. Communication authorities cite five purposes of effective listening: appreciative, discrimination, comprehensive, therapeutic, and critical. Eight factors critical to one's listening ability include willingness, attention, reception, concentration, perception, nonverbal, value moment, and feedback. Guidelines pertinent to improving listening skills can be classified as those more applicable to speakers than to the listeners, those more applicable to the listeners than to the speakers, and those applicable to speakers and listeners simultaneously. (HOD)
Publication Type: Opinion Papers; Speeches/Meeting Papers; Guides - Non-Classroom
Education Level: N/A
Authoring Institution: N/A
Note: Paper presented at the Meeting of the Southwest Division of the American Business Communication Association (Houston, TX, March 10-12, 1983).