ERIC Number: ED228374
Record Type: Non-Journal
Publication Date: 1977-Aug
Reference Count: N/A
Use of Documentary and Face to Face Interaction in Working Toward School Improvement. Draft. Documentation and Technical Assistance in Urban Schools.
This paper compares the usefulness of documentary (written materials) versus face to face delivery of information in helping to bring about urban school improvement. The paper is based on the experiences of the Documentation and Technical Assistance Project (DTA) of the Center for New Schools (Chicago, Illinois), a program that aims to increase the problem solving capacities of schools by enabling these schools to use information from other schools, with DTA technical assistance teams working to facilitate the process. Distinguishing between documentary and face to face information, and between three types of information (fact, theory, and lore), the paper examines the relative effectiveness of each kind of information source in communicating the different types of information. Then, criteria that practitioners and DTA technical assistance teams use to evaluate the usefulness of information are discussed. Finally, types and sources of information used within DTA are described. It is emphasized that while both documentary and face to face delivery of information are present in the DTA setting, the latter is considered more useful because it is more responsive to the fluid needs of the DTA teams and school staff. (Author/MJL)
Publication Type: Opinion Papers; Reports - General
Education Level: N/A
Sponsor: National Inst. of Education (DHEW), Washington, DC. School Capacity for Problem Solving Group.
Authoring Institution: Center for New Schools, Inc., Chicago, IL.; Oregon Univ., Eugene. Center for Educational Policy and Management.