Program descriptions, articles, an annotated bibliography, and a survey report on programs and services for students who are underprepared for college work as freshmen are presented. The survey report considers program design and delivery strategies at about 300 colleges, and the program descriptions concern: advising, basic skills instruction and support, computer systems, counseling, learning disabilities, orientation advising, program communications and evaluation, special admit, training and materials, and tutoring. Finally, eight articles on reaching and retaining underprepared students are presented: "Expectations vs. Reality: The Argument for Quality Developmental Education" (David Shroyer); "Supplemental Instruction--A Model for Increasing Student Performance and Persistence" (Deanna Martin, et al.); "Developing Basic Skills through a Learning Center Summer Program (William Collins); "Intrusive Advising" (Edmund Haughey); "A Metacurriculum for Remediating Deficits in Learning Strategies of Academically Underprepared Students" (Claire Weinstein); "Team-Teaching the Basic Skills" (Joseph McCadden); "Generating Faculty Support for Basic Skills" (Michael Strada); and "Myers-Briggs Type Indicator: A Key to Diagnosing Learning Behaviors in High-Risk College Students" (Janice Nisbet, et al.). (SW)