ERIC Number: ED227519
Record Type: RIE
Publication Date: 1982-Oct
Reference Count: 0
Perceptions of Women's Communication Skills Related to Managerial Effectiveness.
In a study designed to document empirically perceptions about women managers' communication skills and training needs, 101 managers (53 females and 48 males) responded to two open-ended questions: (1) From your observation and experience, what specific communication skills do women possess that might help promote their managerial effectiveness? and (2) From your observations and experience, in what specific communication skills should women receive training to help promote their managerial effectiveness? Answers showed that both male and female managers perceived that women possess three communicaton skills necessary for effective management: listening, verbal/writing skills, and nonverbal communication skills. In addition, both males and females perceived four areas in which women managers need training: assertiveness, confidence building, public speaking/making presentations, and dealing with males. An examination of the total number of items supplied by male and female respondents to each research question revealed that females had more detailed perceptions about women managers' communication skills and training needs than did males. These data suggest two possibilities: either male managers perceived female managers to have fewer communication skills and training needs than the females perceived for themselves, or male managers had not given as much thought to the questions. (FL)
Publication Type: Reports - Research; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A
Note: Paper presented at the Annual Meeting of the Communication, Language and Gender Conference (Athens, OH, October 1982).