Employing a question/answer format, this 13-section report presents descriptive and evaluative information about Amarillo College's ACcess Center, which provides developmental courses, tutoring, and support services to the academically underprepared. The first sections identify ACcess advisees as students scoring below the 9th grade level on any of four measures, define the Center's role, and demonstrate that, rather than draining the college's budget, ACcess makes a profit. After explaining why ACcess courses receive college credit and use letter grades, the report emphasizes that remediation is suitable and necessary at the college level. The next sections present evaluative data indicating that: (1) ACcess is successful in preparing students for degree programs; (2) former ACcess advisees have higher course completion rates than non-ACcess students; (3) the English as a Second Language program prepares foreign students to succeed in degree programs; (4) remedial reading courses are effective in improving reading speed, comprehension, and vocabulary; and (5) tutoring and study skills instruction positively influence student performance. After explaining that ACcess courses are not padded with students who do not belong and noting that the program does not succeed with every student, the report presents the requirements which qualify students to leave the program and explains the school's policy toward "ultra-high-risk" students. (DAB)