ERIC Number: ED224304
Record Type: RIE
Publication Date: 1982
The Management-Business Process: Cultural Considerations.
The effect of culture on the business management process in a Hispanic setting is explored for the benefit of persons in business in Latin America or with Hispanic groups in the United States. Understanding of cultural differences is important for business managers who work with Spanish speaking employees or clients because of the wide-ranging and profound effects of culture on many aspects of business. Culture influences communication with personnel, new initiatives, structure, work activities, ambience, job performance, and motivation. Culturally based interpersonal or group conflicts in a business organization can adversely affect any of these factors. The influence of five Latin American cultural traits on the business management process is analyzed. Individualism, dignity, machismo, fatalism, and the primacy of interpersonal relationships play a key role in the self-esteem necessary to competent performance. It is concluded that businesses and management must create a more humanistic and personal relationship with their employees and clients and understand their cultural traits in order to ensure a comfortable and productive work environment. (RW)
Descriptors: Business Administration, Cultural Awareness, Cultural Interrelationships, Cultural Traits, Employer Employee Relationship, Hispanic Americans, Intercultural Communication, Spanish Speaking
Not available separately; see FL 013 333.
Publication Type: Speeches/Meeting Papers; Opinion Papers
Education Level: N/A
Authoring Institution: N/A
Note: Paper presented at the Eastern Michigan University Conference on Spanish for Bilingual Careers in Business (Ypsilanti, MI, March 18-20, 1982).