ERIC Number: ED224227
Record Type: Non-Journal
Publication Date: 1981
Reference Count: N/A
Consultation and the TADS Experience. Occasional Paper Number 1.
Trohanis, Pascal L.; And Others
During the past 10 years, the Technical Assistance Development System's (TADS) staff and advisory board members along with 500 other people have provided consultation services to model demonstration programs and state education agencies that help young handicapped children and their families. Consultants are usually located through a sponsor or broker. The consultant role involves that of advocate, technical expert, and process facilitator. Successful consultants usually posess specific knowledge and expertise, communication skills, systematic procedures, and interpersonal skills. Central to success for a broker are effective procedures, an orientation of responsiveness, nondirectiveness, knowledge, and skills; while important client characteristics are knowledge, involvement, communication ability, realistic point of view, autonomy, and leadership. There are some practical considerations involved in matching prospective consultants to clients such as determining type of agency, previous experience, and compatibility of professional philosophy. Because of the nature of the work, the consultant with the TADS approach may be faced with problems in areas including identification of the client, confidentiality, and lack of feedback from the consultant/client interaction. The broker agency may face problems involving role conflicts, financial arrangements, selection of consultants, and accountability. The client can also have complaints regarding timeliness of consultation services, communication with consultants, and readiness for consultation. The TADS model for consultation contains the steps of needs assessment, the technical assistance agreement, technical assistance delivery, evaluation of assistance, and program planning. Flaws in the consultation model are seen to be inefficiency, arrogance of the consultants, and iatrogenesis (i.e. that consultation may produce more problems than it solves). The client-centered and nondirective philosophy of the TADS approach has resulted in generally positive consultation relationships. (SW)
Publication Type: Reports - Descriptive
Education Level: N/A
Sponsor: Special Education Programs (ED/OSERS), Washington, DC. Handicapped Children's Early Education Program.
Authoring Institution: North Carolina Univ., Chapel Hill. Technical Assistance Development System.