ERIC Number: ED223935
Record Type: Non-Journal
Publication Date: 1982
Reference Count: N/A
Fair Play: A Report of a Study of the Administration of Aid to Families with Dependent Children in Several Midwestern States.
Vesely, Marie; And Others
Applying for public assistance can be a difficult, long, and humiliating process. Administrative practices can prevent applicants from receiving their lawful benefits from agencies handling Aid to Families with Dependent Children (AFDC). To examine these problems, Project Fair Play recruited graduate social work and law students as advocates for AFDC recipients; and gathered study data using a Case Report Form for each family seeking assistance in resolving an AFDC problem. Agency and legal services questionnaires were developed for face-to-face or telephone interviews with social, legal, and human services agency staff, as well as a Welfare Client Survey for people in local welfare department waiting rooms. Analyses of the data collected showed nine major categories of findings including: (1) welfare system management problems; (2) barriers to entering the welfare system; (3) communication problems; (4) welfare system inefficiency; (5) welfare system insensitivity; (6) client characteristics; (7) child support problems; (8) detection of fraud problems; and (9) emergency service problems. Section 2 is a detailed discussion of each of the findings. A reference list and two appendices providing information on Project Fair Play student participants, clients and the AFDC population are also included. (PAS)
Descriptors: Administrative Problems, Client Characteristics (Human Services), College Students, Communication Problems, Economically Disadvantaged, Higher Education, Program Administration, Program Effectiveness, Welfare Agencies, Welfare Recipients, Welfare Services
Project Fair Play, School of Applied Social Sciences, Case Western Reserve University, Cleveland, OH 44106 ($4.00).
Publication Type: Reports - Research
Education Level: N/A
Sponsor: Community Services Administration, Washington, DC.
Authoring Institution: Case Western Reserve Univ., Cleveland, OH.
Identifiers - Laws, Policies, & Programs: Aid to Families with Dependent Children