ERIC Number: ED223808
Record Type: Non-Journal
Publication Date: 1982-Sep
Reference Count: N/A
Computers and Control in the Work Environment.
Kraemer, Kenneth L.; Danziger, James N.
Research assessed whether computer technology had altered aspects of the employee's control of his or her work environment. The general hypothesis was that computing would have enhanced control of work life in relation to other individuals and in relation to the job for employees higher in the organizational hierarchy who perform more discretionary information processing tasks. The hypothesis also proposed that computing would have diminished control of work life for employees lower in the hierarchy with less discretion. Data were derived from self-administered questionnaires completed by 1,448 municipal government employees who indicated they use the computer or receive computer-based information and have some interaction with those providing computing services. Computing had not yet caused dramatic effects on the work environment, but it had had notable effects on some aspects. Where computing had altered the employee's control in the work environment, the change tended to be job enhancing. Data in the analysis constituted a strong case against the general hypothesis. (YLB)
Publication Type: Reports - Research; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A