This publication is a collection of library public services policy statements, which were received in response to a survey of members of the Association of Research Libraries (ARL) in the fall of 1980, and additional recent statements. A concise summary of issues related to public services policies precedes the main body of the kit, in which 25 documents prepared at 10 university libraries are presented. The documents are divided into four sections: (1) excerpts from library mission and goals statements developed at the University of California-Riverside and University of British Columbia; (2) library public services goals and objectives statements from the University of Maryland, University of California-Berkeley, University of Georgia, and University of Tennessee-Knoxville; (3) policy statements for library public service units from Michigan State University, University of Michigan, and Arizona State University; and (4) statements of performance standards and evaluation from the University of California-San Diego and Arizona State University. A list of three ARL publications on library goals and objectives and an evaluation sheet for this ARL Systems and Procedures Exchange Center (SPEC) kit are provided. (ESR)