Designed to help parents communicate with teachers about the school problems of their children, the handbook provides strategies which can guide parents to collect accurate information about a problem and to use it to initiate an open exchange with the teacher. The strategies can be used whether parents are becoming aware of a problem or have been engaged in a long struggle on behalf of their child. Emphasizing the importance of collecting and exchanging facts in the initial stages of working with the teacher, the handbook covers the thinking process used to resolve problems; definitions of problem, communicate, collaborate, and problem solving; collection of accurate information through observation; examples of responses to an exercise on accurately observing situations; observations made at home; strategies for making observations in the home; approaching the teacher; and steps in talking with the teacher. (NQA)