ERIC Number: ED220680
Record Type: Non-Journal
Publication Date: 1982-Aug
Reference Count: N/A
A Comparison of Job Development Strategies in Rehabilitation.
Roessler, Richard T.; Hiett, Atherton
A study was conducted to understand better a common problem in job development efforts in rehabilitation--the poor returns of mailed-out surveys and, therefore, identification of few job leads for further cultivation. Two experimental job development investigations were used, one with large firms and one with small firms, to examine the effect of varying channels or modes of communication and contact persons in the organization on job development outcomes. Large firms (50 or more employees) were selected from an Arkansas mailing list at random and assigned to one of four conditions that varied in the channel or mode of contact (face-to-face versus mail) and receiver (owner/manager versus personnel manager). Small firms were selected at random from a Chamber of Commerce directory for Northwestern Arkansas and tested on the effects of different channels or modes of contact--the mail approach versus a mail and telephone procedure. The study found that procedures do exist to improve the return rate for job development mail surveys, e.g. send an influential appeal letter stressing agency credibility, agency status, and potential incentives for the employer, along with a one-page survey that is easy to complete with a stamped, self-addressed envelope. For large businesses with personnel managers, a combination of mail and telephone contacts with the owner/manager and personnel manager or mail, phone, and face-to-face contacts with the personnel manager are promising variations. (KC)
Publication Type: Reports - Evaluative
Education Level: N/A
Sponsor: National Inst. of Handicapped Research (ED), Washington, DC.
Authoring Institution: Arkansas Univ., Fayetteville. Rehabilitation Research and Training Center.
Identifiers - Location: Arkansas