A survey was conducted in May 1982 by the Center for the Study of Community Colleges to learn how student support services were used to encourage students to enroll in transfer programs and to facilitate student progress toward a degree. Counseling services at 34 community colleges in 6 multi-campus, urban districts were studied with respect to articulation programs and activities with neighborhood high schools, 4-year colleges, and universities; new student orientation; use of placement or assessment tests; academic counseling services; programs to monitor academic progress; career counseling and job placement services; and follow-up studies of transfer students or job placement. The study indicated: (1) all but 1 of the 34 colleges indicated that they had procedures linking them with surrounding high schools; (2) all but one of the colleges administered placement tests or assessment tests to advise students into the appropriate class level, and more than 75% of the colleges made assessment tests mandatory under certain conditions; (3) over 60% of the colleges indicated that academic advising was mandatory for at least some categories of students; (4) a great variation was found in faculty participation in academic advisement; (5) one district and three other campuses had programs to monitor students' academic progress; and (6) career counseling and job placement services were provided at all campuses. (KL)