Of the programs intended to help teachers maintain student discipline, the vast majority are simplistic and focus on only a few of the factors influencing student behavior. According to this chapter of "Helping Teachers Manage Classrooms," both preservice and inservice programs are needed that provide teachers with a wide range of skills, focus on creating student attitudes and behavior skills rather than on controlling students, and provide teachers with methods for coping with students who fail to respond to instructional or communicational techniques. Teachers must be provided with an understanding of the factors influencing individual and group behavior in school settings, methods for diagnosing these factors, and options for influencing student behaviors. Teachers should obtain an overview of the various methods used in the last decade, then learn specific skills in the following areas: understanding students' personal and academic needs; clarifying the teachers' own beliefs, values, and goals; creating functional classroom norms; employing effective teaching methods; establishing positive relationships with and among students; improving student self-concept; meeting the teachers' own personal and professional needs; solving problems effectively; using behavioristic interventions; working with parents; and using resource personnel. (Author/PGD)