ERIC Number: ED217334
Record Type: Non-Journal
Publication Date: 1981
Reference Count: N/A
Registration: The Important First Impression. A Transcript of a Sound/Filmstrip Presentation. [A Manual and A Description of the Workshop.]
This instructional package is designed to help improve the services offered to community college students by registration staff members and can be used as a reference guide or an instructional tool. The materials contain a manual that the learner uses in conjunction with a sound/filmstrip presentation, a transcript of the sound/filmstrip, and a description of a workshop for new employees or clerical staff members temporarily assigned to assist with student registration. The focus of the materials is on defining the employee's role in the registration process through practicing useful interpersonal relationship skills and simulating encounters between staff and students. Sample forms are also included for the workshop leader and participants. (JAC)
Descriptors: Community Colleges, Filmstrips, Higher Education, Interpersonal Competence, Program Descriptions, Registrars (School), School Registration, Staff Orientation, Staff Role, Student College Relationship, Student Personnel Workers, Training Methods, Workshops
Macomb Community College, Research Department, 44575 Garfield Road, A-202, Mount Clemens, MI 48044 (One package with filmstrip, $35.00; one package with 35 mm slides, $61.00; one package with slides and filmstrip, $75.00).
Publication Type: Guides - Non-Classroom
Education Level: N/A
Authoring Institution: Macomb County Community Coll., Warren, MI.