ERIC Number: ED214541
Record Type: RIE
Publication Date: 1981-Feb
Reference Count: 0
User Surveys and Evaluation of Library Services. SPEC Kit #71.
Association of Research Libraries, Washington, DC. Office of Management Studies.
This set of materials assembled by the Systems and Procedures Exchange Center (SPEC) of the Association of Research Libraries (ARL) contains seven examples of general use surveys and eight examples of user surveys on specific topics from a group of major research libraries. Among the items included are (1) a final report on a library user survey from the University of California at Riverside; (2) a user survey from the Elmer Holmes Bobst Library at New York University; (3) questionnaires on the adequacy of library service at Emory University; (4) library use surveys from Colorado State University, the University of Colorado, and the University of New Mexico; (5) an availability analysis report from the University of Arizona; and (6) an undergraduate library availability study from the University of Tennessee, a user assistance tally from the University of Georgia, a faculty questionnaire on branch and division libraries from the University of Colorado, a search services user and availability of citations questionnaire from Boston University, and the executive summary of a Cornell University user survey on the libraries' research support performance. (JL)
Descriptors: Academic Libraries, Evaluation Methods, Higher Education, Library Catalogs, Library Collections, Library Services, Library Surveys, Program Evaluation, Questionnaires, Research Libraries, Use Studies, User Satisfaction (Information)
SPEC, Association of Research Libraries, Office of Management Studies, 1527 New Hampshire Avenue, N.W., Washington, DC 20036 ($7.50 ARL members; $15.00 to all others).
Publication Type: Reports - Research; Tests/Questionnaires
Education Level: N/A
Authoring Institution: Association of Research Libraries, Washington, DC. Office of Management Studies.
Note: Best available copy.