ERIC Number: ED214473
Record Type: Non-Journal
Publication Date: 1981-Sep-15
Reference Count: N/A
Planning and Evaluation Information in the Office of Student Affairs: Review and Recommendations. A Report of the OSA Task Force on Research and Planning Information.
OSA Research Bulletin, v22 n3 Sep 15 1981
Types of planning and evaluation information already being gathered by the Office for Student Affairs (OSA), University of Minnesota, and recommendations for new efforts in the measurement of the volume of OSA's activities, the costs of OSA services/functions, and quality of OSA programs are examined. It is suggested that planning information in the OSA has not been consistent and systematic. Most of the planning and evaluation done in student affairs offices have been specific to particular units, often in response to ad hoc requests for information. It is suggested that OSA will be increasingly required to document the quantity, quality, and cost effectiveness of its services, and therefore will have to develop information systems that will consistently permit prompt but detailed response to information requests. In addition, planning information systems must not be so cumbersome or costly that they drain too much money or staff time from the actual delivery of services. A system for quantitatively describing the volume of activities and associating costs with these activities is proposed. The system requires a consistent reporting format and description of inputs (costs and staffing), while leaving units some choice in their selection of quantitative activity indicators. It is recommended that OSA units choose at least one technique derived from three major approaches to quality and impact assessment: management approach, self-study approach, and student outcomes approaches. Appendices include: an inventory of OSA planning and evaluation reports, and information on the state-of-the art of evaluation efforts in selected public service agencies and guidelines for peer review. (SW)
Descriptors: Accountability, Administrators, Agency Role, College Planning, Educational Quality, Evaluation Criteria, Higher Education, Information Needs, Institutional Research, Management Information Systems, Needs Assessment, Program Costs, Program Evaluation, Research Methodology, Self Evaluation (Groups), Student Personnel Services
Office for Student Affairs, University of Minnesota, Minneapolis, MN 55455.
Publication Type: Collected Works - Serials; Reports - Evaluative
Education Level: N/A
Authoring Institution: Minnesota Univ., Minneapolis. Office for Student Affairs.