ERIC Number: ED213922
Record Type: RIE
Publication Date: 1981
Management Attitudes toward Productivity.
Chamber of Commerce of the United States, Washington, DC.
In an attempt to discover management attitudes toward productivity, including management's views about worker attitudes and their motivation, managerial practices and organization, and possible changes to effect improvements in productivity, the United States Chamber of Commerce surveyed a sample of 1,870 top business executives across the country (1,083 responses) and compared the findings with the Chamber's survey of worker attitudes toward productivity (see note). Some of management's views included the following. Management thinks employees are concerned about quality of products, and are enthusiastic about trying to improve productivity. They think that if workers are involved with decisions that affect their jobs they will work harder. Slightly more than half of the executives think personal recognition is the most effective way to encourage people to come up with good ideas (while a plurality of workers think monetary reward would be most effective). The executives see public policy changes such as lower inflation and decreased federal regulations as needed for productivity improvement, and they think that changing workers' attitudes and abilities (including those of supervisors) would be the biggest factor in improving productivity. More than half the executives report that their companies have experienced a slow rise in productivity over the last few years, and 46 percent of the firms have a staff or person responsible for improving productivity. One or more economic rewards beyond the wage or salary are the most commonly used incentives to motivate people, according to the survey. (KC)
Descriptors: Administrator Attitudes, Administrator Role, Administrators, Employee Attitudes, Employer Attitudes, Employer Employee Relationship, Employment Practices, Goal Orientation, Job Satisfaction, Labor Conditions, Motivation, National Surveys, Organizational Climate, Organizational Development, Personnel Policy, Productivity, Promotion (Occupational), Salaries, Wages, Work Attitudes, Work Environment
U.S. Chamber of Commerce, Economic Policy Division, 1615 H St., N.W., Washington, D.C. 20062 ($6.00; 10-99 copies, $4.80 each; 100 or more, $4.20 each).
Publication Type: Reports - Research
Education Level: N/A
Authoring Institution: Chamber of Commerce of the United States, Washington, DC.
Note: For a related document see CE 031 632.