ERIC Number: ED212330
Record Type: Non-Journal
Publication Date: 1981-Dec
Reference Count: N/A
People & Change: Success in Implementing Administrative Systems.
The implementation of an administrative on-line data-base system for the San Diego Community College District (SDCCD) is explained in this report. The report begins by describing the SDCCD environment, a multi-campus district under the direction of a chancellor and a cabinet. District headcount in Fall, 1981 consisted of over 100,000 students and between 5,000 and 6,000 staff members. After explaining the governance and duties of the district's computing services department, which is operated under contract by an outside company, the report lists past and anticipated computing achievements at SDCCD, including the development of payroll systems, a master catalog and class schedule, and a budget preparation system. Finally, the report outlines five factors contributing to the success of these systems: (1) top-level agreement on the need for these systems; (2) early determination by key users of general district requirements for the new systems; (3) rapid installation of baseline systems on the SDCCD computer as a means of establishing credibility with user departments; (4) formation of a User Task Force to serve as a focal point for decision making, planning, and training and to act as a communication channel to users; and (5) designation of a liaison responsible for user satisfaction and for working with the task force to define and guide the project. (KL)
Publication Type: Reports - Descriptive
Education Level: N/A
Authoring Institution: San Diego Community Coll. District, CA.