This guidebook is designed to assist health workers in the delivery of information and education regarding reproductive health and fertility control to family planning clients. Aspects of services that might be provided by various staff members are suggested. Initially, family planning philosophy from which general operating principles are derived is discussed, followed by a list of resource agencies and a glossary of technical terms. The integration of information and education throughout clinic processes is presented in the second section. The informational/educational components of various types of visits are described from client entry to visit completion. Sample flow charts describing the components are provided for the initial family planning visit, the follow-up revisit, the medical problem visit, the annual visit, and the pregnancy test visit. Finally, the selection and utilization of educational methods and strategies in family planning are considered. Aspects of services that might be provided by various staff members are also suggested. (RC)