This manual is the fifth in a series of documents developed by the staff of the Domestic Violence Project, an agency committed to ending violence against women. This guide is designed to assist agencies in recruiting, screening, training, and supervising a volunteer staff. This publication emphasizes practical information and training techniques which are applicable to any agency seeking volunteers. A section on the administration of a volunteer program discusses the coordinator's role, recordkeeping, and scheduling. Methods for recruiting volunteers are suggested and the screening of applicants is described. Orientation procedures are presented and steps in developing and implementing a training program are discussed. A section on support systems considers rewards, recognition, and the phenomenon of volunteer burnout. The appendices contain numerous sample forms and materials developed over several years that provide examples and illustrations of techniques described in the text. (NRB)