The communication activities and problems of 383 business and professional people in Hawaii were surveyed. The respondents reported spending the bulk of a typical work week engaged in giving instructions and making assignments, listening, talking face-to-face with employees, and conferring with clients. These interpersonal activities were related to the communication problems that were most often cited, including misunderstanding assignments or instructions, talking too much or too little, not listening, and having inadequate articulation skills. Many of the respondents expressed dissatisfaction with their speaking abilities, and almost all favored additional training in oral communication. (RL)