Using a question and answer format, this report provides answers to a wide variety of questions and requests about National Library Service policies and procedures, planning and development, reading materials, equipment, and publication services of concern to librarians serving these user groups. Questions directed to guest speakers and panelists about using volunteers and a proposed nonautomated circulation system are answered in the first two appendices. The third contains a resolution adopted by conference participants extending appreciation to Blanca J. Lastrapes of the Louisiana State Library for her contributions to handicapped persons, and the fourth presents two announcements by participants. (RAA)