ERIC Number: ED207372
Record Type: RIE
Publication Date: 1981
Identifying, Measuring, and Teaching Helping Skills.
Addressed is the need in social work education to identify the skills required for effective practice, to develop instruments to measure these skills, and to design an approach to teach them effectively. In the first chapter, "Identifying the Worker Helping Skills," 27 communication, relationship, and problem-solving skills are described. The skills are presented using time as an organizing principle (the preliminary, beginning, work, and ending transition phases). The second chapter, "Measuring Helping Skills Using Client Feedback," describes the development of a consumer questionnaire in which clients provide their perceptions of their workers' skill levels. The third chapter, "Measuring Helping Skills Using An Observation System," discusses a second procedure designed to measure social work practice skill. The instrument is an observation system in which trained raters are able to categorize observed client and worker activity and translate these observations into profiles of interaction. The final chapter, "Teaching Practice Skills," addresses one aspect of teaching social work practice skills. Appendices include: social worker behavior questionnaire; observation social work; theory, practice, and research; social worker behavior questionnaire (individual item analysis); and the mediating theory. A bibliography is provided. (LC)
Descriptors: College Students, Counselor Client Relationship, Counselor Performance, Higher Education, Observational Learning, Skill Development, Social Work, Social Workers, Teaching Skills, Training Methods
Council on Social Work Education, 111 Eighth Avenue, Suite 501, New York, NY 10011 ($6.00).
Publication Type: Guides - Non-Classroom; Tests/Questionnaires
Education Level: N/A
Sponsor: Department of National Health and Welfare, Ottawa (Ontario). National Welfare Grants.
Authoring Institution: Council on Social Work Education, New York, NY.; Canadian Association of Schools of Social Work, Ottawa (Ontario).