ERIC Number: ED206802
Record Type: Non-Journal
Publication Date: 1980
Reference Count: N/A
Evaluation of the Training Development Program.
Sherman, Deborah C.; And Others
Both formative and summative evaluations were used to guide development and appraise outcomes of a model college/public service agency collaborative effort to develop an inservice, onsite, volunteer training program for Office of Environmental Affairs (OEA) employees. Assessment procedures included interviews with Training Development Program staff, University of Massachusetts personnel, and OEA agency director and staff; questionnaires to agency personnel; analysis of project documents in progress and after completion; and analysis of achievement data. Findings were reported for the six project objectives: (1) institutional assessment, (2) employee self-assessment, (3) recruitment of trainees, (4) instructional program, (5) recruitment and training of agency staff-trainers, and (6) establishment of advisory council. It was concluded that employee job tasks were thoroughly identified through task analysis. The employee self-assessment procedure identified job skills and areas for further training. A competency-based instructional program was developed in communications and interpersonal skills grounded in work experience. Effectiveness of instructor training was still uncertain. Training was offered toward competencies in supervisory leadership, interviewing, and writing for internal and external agency use. (Eleven data tables are provided. Appendixes include the evaluation design and evaluation instruments.) (YLB)
Descriptors: Agency Cooperation, Colleges, Communication Skills, Competency Based Education, Continuing Education, Curriculum Development, Educational Cooperation, Environmental Standards, Health Services, Improvement Programs, Inservice Education, Interpersonal Competence, Interviews, Job Skills, Paraprofessional Personnel, Program Development, Program Evaluation, Questionnaires, Self Evaluation (Individuals), Staff Development, Task Analysis
Publication Type: Reports - Evaluative
Education Level: N/A
Authoring Institution: Public Affairs Research Inst., Wellesley, MA.
Identifiers - Location: Massachusetts (Boston)