ERIC Number: ED206363
Record Type: Non-Journal
Publication Date: 1980
Reference Count: N/A
A Survey of Student Satisfaction and Needs at Queensborough Community College, Part I.
Cohen, Edward G.
In Spring 1980, Queensborough Community College (QCC) decided to participate in the Reentry Adult Student Program, a project to assist colleges in obtaining information on adult students' needs and objectives. Three survey instruments were used: (1) a survey of student needs, which consisted of 76 items focusing on academic survival skills, personal and social development, instructional patterns, administrative policies, and student support services; (2) a student satisfaction scale, a 66-item instrument which focused on various administrative, supportive, curricular, and instructional aspects of the college environment; and (3) a demographic survey, which collected data on sex, age, marital status, employment, educational hiatus, matriculation, credit load, semesters in attendance, session (day and/or evening), and major field. Findings, based on responses from 2079 students and 344 full-time faculty and staff members, reveal that students were generally satisfied with the library, bookstore, and many aspects of curriculum and instruction, but generally dissatisfied with the registration process and the cleanliness of facilities. Students generally agreed on the importance of job-related courses, speedy registration procedures, flexible course requirements, study areas, bus service, and opportunities to improve study skills and habits. Faculty concurred with students' needs for study skills improvement opportunities and study areas. The questionnaires are appended. (AYC)
Publication Type: Reports - Research; Tests/Questionnaires
Education Level: N/A
Authoring Institution: Queensborough Community Coll., Bayside, NY.