ERIC Number: ED205187
Record Type: Non-Journal
Publication Date: 1981-Apr
Reference Count: N/A
Verbal Behaviors of Librarians in Presearch Interviews.
Crouch, Wayne W.
This study to identify the verbal behaviors of librarians and library users that facilitate or impede information exchange in presearch interviews for computer-based literature searches was part of a larger research project that gathered data on 80 presearch interviews in seven medical libraries. The project also sought (1) to identify nonverbal behaviors of requesters and search intermediaries; (2) to identify tasks that are accomplished by the librarian to facilitate information exchange; and (3) to objectively code videotaped presearch interviews in terms of the extent to which those tasks were accomplished. Chapters review the literature related to the analysis of verbal behavior, describe the methodology of the study, report the findings, and discuss their implications. A bibliography lists more than 30 references. (FM)
Publication Type: Reports - Research
Education Level: N/A
Sponsor: National Library of Medicine (DHEW), Bethesda, MD.
Authoring Institution: Syracuse Univ., NY. School of Information Studies.