ERIC Number: ED203462
Record Type: Non-Journal
Publication Date: 1980-Mar
Reference Count: N/A
The Role of External Agents in Knowledge Utilization, Problem Solving and Implementation of New Programs in Local School Contexts.
Louis, Karen Seashore
The role of external agents in educational knowledge utilization, the factors affecting agent impact, and future research needs comprise the topics of this literature review. Based on existing definitions, the author identifies the external agent as an individual or group outside the client system whose objective is to help the clients enhance their own functions. An external agent's role depends on the knowledge utilization context, including the location of knowledge generation, the type of knowledge (research or craft), and whether clients use it for decision making, enlightenment, or capacity building. Several factors may affect the agent's impact, among them the agent's personal characteristics, expertise, scope of activity, similarity of status with the client, and initiative and intensity of outreach, as well as whether the agent consists of a team or an individual. Besides an improved theoretical framework, future research needs include investigation of the contexts, costs, and benefits of external agent use; clients' needs and wants; and agents' skills, characteristics, and strategies. (RW)
Publication Type: Information Analyses; Opinion Papers
Education Level: N/A
Sponsor: National Inst. of Education (DHEW), Washington, DC.
Authoring Institution: Far West Lab. for Educational Research and Development, San Francisco, CA.