ERIC Number: ED200042
Record Type: RIE
Publication Date: 1980
Reference Count: 0
Telephone Gambits. A Module for Teaching Telephone English to Second Language Learners.
Fox, James; And Others
This module contains a number of explanations and activities on appropriate phrases and intonation for telephone communication. The parts of the module cover the following: (1) telephone vocabulary, (2) parts of the telephone, (3) standard phrases used in all calls, (4) activities that occur in business calls, (5) speech communication problems during the call, (6) calls for special purposes, and (7) handling complications. Each part is subdivided into small activity sections, and is illustrated with comic-strip drawings. Each activity also has discussion questions and practice exercises. Three consolidation exercises and a reference list for the teacher complete the volume. (AMH)
Publication Type: Guides - Classroom - Learner
Education Level: N/A
Authoring Institution: Public Service Commission of Canada, Ottawa (Ontario). Language Training Branch.