ERIC Number: ED195270
Record Type: RIE
Publication Date: 1980-May-16
Information Counseling and Consulting for the Organization.
Kraus, Richard S.
The information counselor is defined as a generic information specialist who is capable of studying and understanding the information needs of the client and designing the operating information systems which meet those needs, regardless of the form of information management involved. This information counselor is portrayed as a consultant to client organizations, his or her prime function being to provide a coherent analysis of the client's problem and to suggest alternative strategic plans for solving it. The range of literature on this topic has been reconstructed to create a theoretical, conceptual framework which combines systems analysis and design with four stages--scouting, entry, diagnosis, and planning--from Kolb and Frohman's 7-stage model for the change process created by the consultancy. The business aspects of being a consultant, the work of the consultant, and the client-consultant relationship are outlined via the framework, with the emphasis being on what to do rather than how to do it. Interviews with professional information consultants in the Los Angeles/Orange County area have been summarized to balance the literature with a practicing perspective. Over 80 references are provided. (Author/FM)
Publication Type: Dissertations/Theses - Masters Theses
Education Level: N/A
Authoring Institution: N/A
Note: Master's Thesis, University of California at Los Angeles.