This study guide comprises a portion of the National Training and Development Service Urban Management Curriculum Development Project. The ten modules included in this package examine the concept of accountability as it applies to public officials. The first module introduces the concept. Modules Two and Three discuss citizen participation and decentralization policies. Modules Four through Eight center on skills and strategies which public officials can use to maintain contact with citizens and to improve accountability. Module Nine presents techniques for evaluating accountability, level of participation, and the effectiveness of decentralization. Module Ten discusses some principles of administration related to citizen participation and decentralization. (Author/MK)