The Illinois Problems Index (IPI), a process with supporting survey instruments, enables local school districts to assess and evaluate the adequacy of current programs and services and plan improvements where problems exist. A User's Manual provides a step-by-step "walk through" of the process, while permitting alternative techniques for implementing the process. The IPI process contains seven clearly-defined steps. These steps involve organizing a committee, conducting five meetings, administering three assessment instruments, and acting on the basis of these findings. The steps can be implemented within a two-month period. The survey instruments cover the following 11 problem areas: (1-5) curriculum and instruction in basic skills, science, home and health science, cultural and social studies, and the arts; (6) intercurricular concepts; (7) special programs; (8) resource and support services; (9) program planning and development; (10) educational administration and policy; and (11) research and evaluation. (RL)