ERIC Number: ED191107
Record Type: RIE
Publication Date: 1980-May
Reference Count: 0
Defining and Measuring Message Fidelity in Organizational Communication Research.
Pace, R. Wayne
The literature reporting research on message distortion in organizations is reviewed in this paper. Topics covered include: definitions of distortion/fidelity; measures of message display; measures of message interpretation; categories of distortion/fidelity derived from laboratory research; definitions of distortion/fidelity in naturalistic research; and methodology and measurement of distortion/fidelity in naturalistic research. Several generalizations are provided from the review of the literature: (1) no research was found that systematically controlled and varied the amount of distortion present in a particular message; (2) the questionnaire-based measures of distortion did not provide purely empirical data because they were assessing perceived rather than actual message distortion; and (3) more field research will be necessary to examine and substantiate the nature and effects of distortion in actual organizations. (MKM)
Publication Type: Speeches/Meeting Papers; Information Analyses
Education Level: N/A
Authoring Institution: N/A
Note: Paper presented at the Annual Meeting of the International Communication Association (30th, Acapulco, Mexico, May 18-23, 1980).