ERIC Number: ED191098
Record Type: RIE
Publication Date: 1980-May
Reference Count: 0
Preparing Consultants for Multinational Consulting.
Tubbs, Stewart L.; And Others
The three sections of this paper, written by General Motors Corporation employees from three different countries, discuss different aspects of communication consulting and factors involved in becoming a successful international organizational consultant. The first section, written by an American, outlines the need for communication consulting, describes an organizational need hierarchy model that can help consultants diagnose organizational problems, and examines specific consultant intervention behaviors that follow from such a diagnosis. In the second section, a Belgian points to the need for United States businesses to make distinctions between domestic and international consulting; he then discusses opinions of Europeans regarding problems in working with Americans, considers specific qualities needed by international consultants, and provides a list of questions that may be used to test knowledge about a host culture. The final section relates personal experiences of an Australian in adjusting to cultural differences in the United States and discusses stages in a consultant's interaction with a group, noting the types of behavior that will result in group acceptance of the consultant. (GT)
Publication Type: Speeches/Meeting Papers; Guides - General; Opinion Papers
Education Level: N/A
Authoring Institution: N/A
Note: Paper presented at the Annual Meeting of the International Communication Association (30th, Acapulco, Mexico, May 18-23, 1980).