The concept of social responsibility as applied to business suggests that the corporation no longer has a responsibility only to the stockholder but must make decisions aimed toward balancing the interests of all clientele groups affected by actions of the corporation. These groups include managers, administrators, employees, and the general public. The relationships among employee characteristics, industrial setting, functional position, perceptions of actual responses to social demands, and employee expectations of responses were investigated by surveying individuals in boundary spanning positions in four industrial settings. From a 48-item questionnaire, 35 items measuring various aspects of Corporate Social Responsibility were retained and separated into two categories which reflected either internal or external organizational issues. Responses to "how true the item is now" were summarized for each classification using principal components analyses with varimax rotations. Effects of Industry and of Function on both internal and external factors were evaluated in two-way analysis of variance designs. Mean differences between perception of current and ideal social policies were examined. Generalizations about a manager's response to social issues were not possible because perceptions differed by industry, function and characteristics of the respondent. Findings suggested that organizations had failed to meet employees' expectations concerning their social responsibilities. (Author)