ERIC Number: ED190191
Record Type: Non-Journal
Publication Date: 1980-Jul
Reference Count: N/A
Los Angeles County Office Survey, Research Study Number 80-9.
A survey of area employers was conducted by Los Angeles City College in Fall 1979 to determine: (1) the skill requirements for entry-level secretarial and clerical workers, (2) the salaries earned by these employees, (3) the word processing equipment commonly used by employers, (4) future employment trends in secretarial/clerical fields, and (5) employee interest in enrolling in community college business courses. Survey participants included a stratified random sample of 367 businesses and industries representing six Standard Industrial Categories: construction, manufacturing, transportation, wholesale/retail trade, finance, and services. Also included were random samples of 100 medical offices and law firms. The survey instrument contained 36 items soliciting relevant information, including the shorthand and typing skills required of secretaries, the methods used by employers to test typing speed, the weight employers give to the associate degree when making salary decisions, the type of documents produced most often on word processing equipment, the in-service training provided by employers, and anticipated increases or decreases in the hiring of 12 secretarial/clerical job classifications. The survey report, based on a 15% response rate, analyzes findings for each item and discusses implications. The questionnaire is appended. (JP)
Descriptors: Associate Degrees, Clerical Occupations, Community Colleges, Community Surveys, Educational Needs, Employer Attitudes, Employment Projections, Employment Qualifications, Occupational Surveys, Questionnaires, Salaries, Secretaries, Shorthand, Two Year Colleges, Typewriting, Vocational Education
Publication Type: Reports - Research; Tests/Questionnaires
Education Level: N/A
Authoring Institution: Los Angeles City Coll., CA.