ERIC Number: ED186718
Record Type: RIE
Publication Date: 1978
Human Relations Critical Incidents for Office Simulation. Series 1, Spring 1978. Vocational Office Block Project, Michigan State University.
Wingo, Rosetta F.
Designed for office occupations teachers, this guide presents seven critical incidents that provide students with practice in human relations. The critical incidents focus on the following topics: office rumors, excessive borrowing, remembering names, adapting to change, carrying your load of work, personal calls on office phones, and coffee break abuses. For each critical incident, the following information is provided: general objectives, performance objective, number of persons to be included, time needed, materials, setting, implementation strategies, and suggestions for conducting a staff conference. (LRA)
Descriptors: Critical Incidents Method, Employer Employee Relationship, Human Relations, Office Occupations, Office Occupations Education, Office Practice, Peer Relationship, Problem Solving, Secondary Education, Simulation, Teaching Guides
Department of Secondary Education and Curriculum, Michigan State University, East Lansing, MI 48197
Publication Type: Guides - Classroom - Teacher
Education Level: N/A
Authoring Institution: Michigan State Univ., East Lansing. Dept. of Secondary Education and Curriculum.