ERIC Number: ED186057
Record Type: RIE
Publication Date: 1980-Feb
Reference Count: 0
Community Needs Assessment Survey for Santa Ana College and the Rancho Santiago Community College District.
Slark, Julie; Bateman, Harold H.
A telephone survey was conducted in Fall 1979 by Santa Ana College (SAC) to determine its service community's: demographic characteristics; familiarity with SAC and its course offerings; perception of the college's mission; satisfaction with and attitudes toward SAC; and educational needs and desires. Telephone interviews were completed with 600 individuals, comprising a representative sample of the school's district. Major findings indicate that while 94% of the respondents had heard of SAC and 40% reported that they or someone in their household had attended SAC, 31% did not know that tuition was free and 38% did not recall having received a class schedule in the mail. SAC was rated as doing a very good job in serving the community's needs by 53% of the respondents, but 26% did not feel familiar enough with the college to rate it. Respondents rated vocational education, transfer education, and personal interest education as the most important community college functions, and rated providing basic skills education and financial aid as "not very important." Over half (58%) said that they or a household member would be interested in taking classes at SAC; arts, crafts, business, and English courses were requested most frequently. Classes which meet once a week for three hours on week days in the mornings or evenings were felt to be most convenient. The 26-item interview guide is included in the survey report. (Author/JP)
Descriptors: Age, College Role, Community Attitudes, Community Characteristics, Community Colleges, Community Needs, Community Surveys, Courses, Educational Demand, Educational Needs, Educational Quality, Ethnic Groups, Females, Income, Information Sources, Institutional Evaluation, Males, Needs Assessment, Questionnaires, Scheduling, School Community Relationship, School Responsibility, Two Year Colleges
Publication Type: Reports - Research; Tests/Questionnaires; Numerical/Quantitative Data
Education Level: N/A
Authoring Institution: Rancho Santiago Community Coll. District, Santa Ana, CA.