ERIC Number: ED185617
Record Type: RIE
Publication Date: 1980-May
Reference Count: 0
Communication in Organizations: Appraisal of Workgroup Meeting Effectiveness.
Greenbaum, Howard H.; And Others
Field research was conducted to evaluate the workgroup meetings of an organization. The evaluation served to determine whether management's established objectives for the meetings were reached and to develop research strategies useful in examining individual communication activities. Two questionnaires (for supervisory/nonsupervisory personnel) and organizational records (the minutes of the meetings) were used to collect the data. Statistical tests were applied to determine whether the communication program was effective in achieving the six goals that were established. It was concluded that the workgroup meetings, as perceived by the participants, achieved the goals set down by management at the program's inception. Although all individual goals were perceived to be achieved at fairly high levels of effectiveness, the goals that attained the highest levels were the informative, integrative, and adaptive goals. A slightly lower level of achievement was perceived for productivity goals. (Author/RL)
Publication Type: Reports - Evaluative; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A
Note: Paper presented at the Annual Meeting of the International Communication Association (30th, Acapulco, Mexico, May 18-23, 1980).