ERIC Number: ED184603
Record Type: RIE
Publication Date: 1980
Reference Count: 0
"What Teachers Can Do When Students Have Problems": A Self-Instructional Unit on Interpersonal Communication--Helpful Styles of Listening and Responding.
This two-part learning module provides text and accompanying exercises to assist instructors in employing effective listening and communication techniques in response to students' programs and concerns. Part I describes the communication process between sender and receiver and discusses the process of active listening by which the instructor provides a feedback mechanism to assure a better understanding of what the student wishes to communicate. This section includes: (1) a discussion of the attitudes needed by the instructor to effectively use active communication, (2) a description of the various categories of responses used by individuals in face-to-face situations, (3) an examination of the frequency with which these responses are used, and (4) an outline of negative responses and other barriers to communication. Part II provides a group exercise for practicing one-way and two-way communication, an exercise on listening and response styles, a questionnaire providing a series of hypothetical student statements for which instructors choose an appropriate response, a role-playing exercise, a module evaluation form, and a bibliography. The learning module also provides pre- and post-tests. (JP)
Descriptors: Communication Problems, Communication Skills, Communication (Thought Transfer), Community Colleges, Faculty Development, Interpersonal Competence, Learning Modules, Listening Skills, Pretests Posttests, Rapport, Skill Development, Student Alienation, Student Problems, Student Teacher Relationship, Teacher Attitudes, Two Year Colleges
Publication Type: Guides - Classroom - Learner
Education Level: N/A
Authoring Institution: N/A
Note: Prepared for the Media Systems Series in Creative Teaching.