ERIC Number: ED180563
Record Type: RIE
Publication Date: 1979
Reference Count: 0
Adult Students' Satisfaction at Six Two-Year Colleges.
Mangano, Joseph A.; Corrado, Thomas J.
A survey of 600 adult (25 or older) students in randomly selected continuing education (evening), credit courses at six New York State two-year colleges was conducted during Spring, 1979, to determine adult students' satisfaction with their college experience. The survey instrument included 10 demographic items and 66 scale items designed to measure satisfaction with various administrative, supportive, and curricular/instructional services. Results, based on a 78% response rate, showed that mail-in registration, bookstore and library services, attendance policies, course objectives and content, textbook readability, college catalogs, and overall college quality received the highest ratings. Low ratings were given to ease of registration, tutoring, orientation, and child care services. Item scale correlations and regression analysis revealed that expedient registration procedures, instructor quality, course variety, and scheduling convenience had the most impact on adult student satisfaction. Significant differences existed between male and female responses on only 11 of the 66 items, and respondents at smaller colleges were more satisfied with educational programs than their peers at larger institutions. The survey report includes data tables and a sample survey instrument. (JP)
Descriptors: Adult Students, College Stores, Community Colleges, Course Content, Course Objectives, Educational Quality, Evening Programs, Evening Students, Females, Library Services, Males, Orientation, Participant Satisfaction, Questionnaires, School Registration, School Schedules, Student Attitudes, Student Characteristics, Student Needs, Student Personnel Services, Surveys, Tables (Data), Teacher Effectiveness, Textbook Content, Tutoring, Two Year College Students, Two Year Colleges
Publication Type: Reports - Research; Tests/Questionnaires
Education Level: N/A
Sponsor: New York State Education Dept. Albany, Grants Administration Unit.
Authoring Institution: State Univ. of New York, Albany. Two Year Coll. Student Development Center.