ERIC Number: ED174882
Record Type: RIE
Publication Date: 1977
Reference Count: 0
Balancing Acquisition With Delivery in Human Services Program Development.
Bartee, Edwin; Kelly, Jacqueline
There is a lack of systematic methods for effective implementation of meaningful consumer and community participation, which is a major factor contributing to critical deficiencies and imbalances in the planning and implementation of human services programs. A constituency-based approach for the development of service acquisition systems is described and a case of its successful application is presented. Part I of the paper reviews the case for consumer/community participation and the problems associated with the concept in relation to health service delivery. The concept of a balanced service system which goes beyond past attempts at developing consumer/community involvement is then presented. Part II describes the constituency-based approach and offers a brief case study of an actual application to the development of a management training acquisision network. It defines characteristics of a service acquisitions system and develops a conceptual model. (Author/BEF)
Publication Type: Reports - Descriptive
Education Level: N/A
Authoring Institution: Vanderbilt Univ., Nashville, TN. Owen Graduate School of Management, Center for Research on Human Service Systems.