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ERIC Number: ED174220
Record Type: Non-Journal
Publication Date: 1979-Apr
Reference Count: N/A
A Path Analysis Model Using Sociological Variables to Examine User Satisfaction with On-Line Education Information Systems.
Lawton, Stephen B.; And Others
This paper presents a comprehensive framework for the evaluation of online bibliographic retrieval services and provides an example of its use with the Educational Information System for Ontario (EISO). A systems approach, incorporating traditional categories of input, output, process, and feedback, is used to develop the model; in its application, particular emphasis is placed upon assessing relationships between variables of interest at different stages in order to measure EISO user satisfaction. Methodology is described, including the sociological variables used to characterize EISO users; path diagrams and data tables are provided; and findings are discussed. (Author/JD)
Publication Type: Reports - Evaluative; Speeches/Meeting Papers; Reports - Research
Education Level: N/A
Sponsor: Ontario Dept. of Education, Toronto.
Authoring Institution: Ontario Inst. for Studies in Education, Toronto.