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ERIC Number: ED171357
Record Type: RIE
Publication Date: 1978-Dec
Pages: 23
Abstractor: N/A
Are Special Administrative Skills Required in the Community College Administrators' Relations with the Minority Constituencies?
Kirkpatrick, Malcolm
To be effective in dealing with minority constituencies, the community college administrator needs special personality traits and communication skills: he/she must be tough-minded, articulate, aware of different life-styles, and empathetic; he/she should be able to withstand criticism, confront problems directly, accept compromise, and tolerate profanity; he/she needs humor and foresight; and he/she should be a realist and a patient listener. These skills and traits are especially important in that minority students frequently approach administrators in frustration and anger and demand immediate solutions to their problems. Sensitivity training techniques and confrontation workshops--successfully used in business and industry--may help administrators develop the skills needed to handle these situations. An effective administrator must be aware of the types of unique problems that arise when dealing with minority students; these may be in areas of supervising ethnic studies programs, dealing with controversial speakers, gaining knowledge of ethnic life-styles, hiring administrators from minority backgrounds, and instituting programs to make the "open door" policy successful. Such programs may include pre-college orientation and recruitment; tutorials offered on a one-to-one, workshop, or self-instructional basis; and career and personal counseling. (AYC)
Publication Type: Reports - Research; Opinion Papers
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Note: Graduate Seminar Paper, Pepperdine University